Eksatelecom

Eksatelecom sells fiber-optic internet, IPTV and bundled voice services to residential and small-business subscribers across the Khanty-Mansi Autonomous Region. Plans run from 100 Mbps to 1 Gbps; monthly fees sit in the mid-range for western Siberia, starting at roughly 600 ₽ and topping out around 1 600 ₽ for symmetrical gigabit. Customers order online through the company’s regional portal, but installation and customer service are handled by local technicians and four brick-and-mortar customer centers in Surgut and Nefteyugansk. The operator owns and lights a 4 000-km private fiber backbone that links every district town without relying on third-party long-haul routes, giving it sub-10 ms latency inside the region. It was the first ISP in the area to offer 4K-ready IPTV with pause/rewind on every channel and a native Android-TV set-top box. A lifetime “speed upgrade” program automatically doubles bandwidth for legacy customers whenever node capacity is expanded, reinforcing loyalty. Primary buyers are oil-and-gas shift workers, remote engineers and young families who demand stable low-latency connections for video calls, gaming and streaming inside the Arctic climate. The brand appeals to residents who value local uptime guarantees—advertised at 99.9 %—and the ability to resolve faults in person rather than through distant call centers. Eksatelecom competes with national mobile carriers that resell 4G routers and with federal ISPs wholesaling last-mile fiber. It differentiates by owning the full last-mile infrastructure in a harsh-climate region, offering same-day truck-roll repairs and packaging unlimited regional traffic with no long-distance transit surcharges.