Software & SaaS · Communication & Messaging
Freshchat by Freshworks
Every customer conversation, one unified inbox, endless possibilities
Freshchat by Freshworks is a cloud-based messaging and live chat platform that enables businesses to communicate with customers across multiple channels including web, mobile apps, and messaging services. The platform is notable for serving mid-market to enterprise companies seeking AI-powered customer engagement tools that streamline support, sales, and marketing conversations in a unified inbox.