MakeSpace Labs

MakeSpace Labs operates MakeSpace, a full-service storage company that picks up, stores, and returns items on demand. Core offerings are door-to-door storage by the bin, oversized-item storage, and climate-controlled warehouse space; prices sit in the mid-range, typically 10-20 % above traditional self-storage once pickup, labor, and return trips are included. Sales are handled entirely online through the website and mobile app, with scheduling, photo-cataloging, and reordering managed digitally. The brand’s key differentiator is “storage as a service”: uniformed teams arrive with supplies, photograph and barcode every item, and provide a digital inventory so customers can request single-item returns within 24-48 h. Reusable plastic bins, flat-rate pricing by the item, and photo verification reduce friction compared with DIY units. The company also partners with large retailers to offer post-purchase furniture delivery-to-storage, reinforcing its positioning as a logistics layer for urban living. Primary users are 25-40-year-old urban renters in New York, Los Angeles, Chicago, and Washington, D.C. who cycle seasonal wardrobes, sports gear, or small-apartment overflow and value space efficiency over physical access. The appeal is convenience, cash-free lifestyle, and the ability to “Marie Kondo” without a car or basement. MakeSpace competes with incumbent self-storage chains, peer-to-peer storage apps, and on-demand moving startups. It differentiates through integrated pickup/return logistics, item-level SKUs that enable partial retrievals, and subscription pricing that bundles labor—eliminating the need for trucks, padlocks, or facility visits.