Software & SaaS · Productivity & Business Software
Support Plus
Stay active, skip the pain, get answers from real people
Support Plus is a direct-to-consumer retailer of ergonomic, mobility and daily-living aids. The assortment spans seat cushions, lumbar supports, compression sleeves, reachers, jar openers, bath safety rails and folding ramps, with most items priced between $20 and $80—solidly mid-range with occasional premium SKUs topping $150. Distribution is online-only through the brand’s own site and Amazon storefront; no brick-and-mortar chain carries the line. The company’s positioning is “doctor-designed, user-tested” comfort solutions shipped from U.S. warehouses the same day. Many products are exclusive Support Plus label goods engineered with memory-foam densities, patented gel grids or tool-free adjustability that the site highlights with side-by-side orthopedist videos. Flagship collections include the Gel-Tech cushion series and the Stand-Easy line of furniture risers, both perennial best-sellers averaging 4.5-star reviews. Core buyers are adults 45-75 managing back, hip or joint pain who want drug-free relief without clinic mark-ups. They value clear sizing charts, 90-day hassle-free returns and live phone agents who can explain Medicare-eligible alternatives. The brand voice is practical, not medical, appealing to active boomers who refuse to “slow down.” Support Plus competes in the crowded catalog/online aids segment against generic importers and big-box sub-brands. It differentiates with U.S.-based customer care, in-house product engineering and bundling discounts that undercut specialty pharmacies while offering faster shipping than drop-ship marketplaces.